Bible Source
We're sorry, but live support is no longer available for this product. Since it was developed for platforms that are no longer the standard, we can only provide answers to the most frequently asked questions.
Compatibility: This software, on CD, is fully compatible with Windows® 3.1 and 95. The software is compatible with Windows® 98, but the installer is not. Please see the manual installation instructions below, as this is correctible if you have the software on CD-ROM.
Q. How can I tell if my computer meets the system requirements listed on this software?
A. There are several things you can tell by right-clicking on the My Computer icon on your desktop and choosing Properties. The resulting screen will show you what kind of computer you have, which version of Windows you are running, and how much RAM you have installed.
If you double-click on My Computer and then right-click on the drive you would like to install the software on and finally choose Properties, the resulting screen will tell you if you have enough hard drive space available.
Q. I have installed this software on my previous system (Windows 95) and it worked great. I’ve since upgraded my system to Windows 98 and am having problems installing the software. When I open the setup it gives the error message “ISINST30 caused a general protection fault.” What is wrong?
A. The installer that comes with that program is not compatible with Windows 98. You need to manually install it. To do so:
- Hold down your Shift key while inserting the NIV Bible CD into the drive. Hold for approximately 15 seconds.
- Right-click on the CD–ROM drive from within My Computer (on your desktop) and choose Explore.
- Double-click the C drive.
- Locate the existing C:\NIVBIBLE directory (if there is no NIVBIBLE directory, skip the next step).
- Delete the directory.
- Click once on it with your right mouse button.
- Choose Delete from the drop down menu.
- Create a new directory called NIVBIBLE on the C drive.
- Open the File Menu.
- Choose New, then New Folder.
- Type NIVBIBLE (no spaces), click Enter.
- Go back to My Computer (on your desktop).
- Right-click once on the D:\Niv_bible.
- Choose Explore from the menu that pops up.
- Double-click the D:\Books directory.
- Open the Edit menu and choose Select All (if there are hidden files, follow the onscreen instructions for showing all files).
- Hold down the CTRL key and click once each on the BSWIN and DEMO folders.
- Go back to the Edit menu and choose Copy.
- Double-click the C drive.
- Double-click the C:\NIVBIBLE directory.
- Open the Edit menu and choose Paste.
- Right-click on the D: drive and choose Explore.
- Double-click Books\BSWIN directory.
- Open the Edit menu and choose Select All (if there are hidden files, follow the onscreen instructions for showing all files).
- Open the Edit menu and choose Copy.
- Double-click the C drive.
- Double-click the C:\NIVBIBLE directory.
- Open the Edit menu and choose Paste.
- Double-click the D drive.
- Double-click the D:\Books\DEMO directory.
- Open the Edit menu and choose Select All.
- Open the Edit menu and choose Copy.
- Double-click the C drive.
- Double-click the C:\NIVBIBLE directory.
- Open the Edit menu and choose Paste.
- Double-click C: \NIVBIBLE.
- Open the Edit menu and choose Select All.
- Right-click on the selected files and choose Properties from the drop-down list.
- Uncheck the Read/Only box and click Apply.
- Create a shortcut to the desktop from the BSWIN.EXE file in the C:\NIVBIBLE directory.
Q. When I open the program, no text shows up except for Verse Notes, or I get messages saying that Zondervan Reference Software can’t find the text. Where is the text?
A. If you are receiving error messages, answer “yes” to all of the messages. While in the program, open the File menu; choose Preferences and Set Text Search Path. Type the letter of the drive on which you installed the program. For example, if you installed it on your C drive, you would type C:\. From the File menu, choose Exit. On the next screen, select No, you do not want to save the session. When you restart the program, open the File menu and select open text; you should have all of the text modules.
Q. The program is asking me for a serial number. Where do I find that number?
A. Use today’s date.
Q. Is there a way to get chapter headings in the electronic version of the NIV like there are in the print Bible?
A. Not at this time. We may offer this feature in future editions.
Q. I have unlocked the Greek demo and am now getting Greek link errors. What is wrong?
A. To have the Greek work, you have to first unlock the Exhaustive Concordance. To correct the error:
- Double-click My Computer (on your desktop).
- Double-click your C drive.
- Double-click the Program Files folder.
- Double-click the Zondervan folder.
- Double-click the Reference folder.
- Delete the four files that begin with Greek.
- Unlock first the Exhaustive Concordance demo before you unlock the Greek demo again.
Q. I also have Microsoft Word 97 SR-1 (or Word 2000). You provide a template, Bsource.dot for Microsoft Word that is supposed to provide an easy means of incorporating Scriptures into a Word document. The problem I am having is that the macros contained in Bsource.dot are apparently for an older version of Microsoft Word. Do you have an updated template?
A. We have not produced Bible Source for a few years. The template that comes with it (Bsource.dot) will not work with Word 97, 2000, XP or 2003. The template that will work with Word 97, 2000, XP or 2003 will not work with the old Bible Source software.
Q. After I search, how do I clear the results to return to what I was doing before I searched?
A. Open the Index menu and choose Clear.
Q. Why does the program hang up when I try to paste more than (about) a dozen pages of text?
A. This is a protective measure to prevent people from breaking copyright law by copying the whole text.
Q. How can I make a shortcut to the program on my desktop?
A. Double-click My Computer (on your desktop), select your C drive, and choose NIVBIBLE. Then right click on nivbible.exe and choose Create Shortcut. Drag this shortcut out to your desktop.
Q. I am installing a module from diskette and I didn't need the last diskette. Is this a mistake?
A. No, this is not a mistake. Depending on selections that you made during the installation process, you may not need the last disk. As long as you did not get any error messages during the install, everything is fine.